Team Leader (F&B Services - Event Operations / Banquet 宴會營運)

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. Apply Now.

Essential duties and responsibilities

• Provide excellent customer service to our guests in accordance to hotel standards
• Assist to ensure a smooth operation and achieve a high level of customer service within the restaurant
• Lead the team to perform the daily duties and ensure smooth operation of our restaurants
• Achieve high level of customer satisfactions by serving guests and maintaining the delighted dining environment
• To maintain the high level of hygiene and quality standard for the restaurants

Requirements

• F 5 or Higher Diploma in Hospitality or Tourism management is an advantage
• Minimum 4 years’ relevant working experience in a sizeable luxury hotel, with at least 1 years in similar capacity
• Proficiency in English, Putonghua and Cantonese is essential
• High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills