Operational Strategy & Development Manager - Operations Division

Responsibilities

• Assist OSDS (Operational Strategy & Development Section) to drive bank wide strategic programs, operations related projects, new migration project to optimize and streamline banks’ operations and processes
• Co-ordinate between the business users, operations and IT Department to gather user requirements, design target E2E process, evaluate proposed solution, and project manage the successful delivery of the projects
• Ensure operation and/or project implementation cost is within the approved budget
• Co-ordinate with various user departments and stakeholders to define business requirements and work with the IT Department and vendors to drive project execution
• Provide support services on existing subject matter expert, participate and assist users migration, system migration if any
• Review existing process and provide target operating solutions
• Plan, develop, and implement best-fit processes and solutions for operations
• Lead and work with line team to carry out migration/training  and implementation tasks according to schedule and within budget in nearshoring center
• Work closely with business sponsors and/ or Operation departments to identify opportunities for improvement
• Collaborate with internal stakeholders and/ or external vendors on project planning and execution
• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements

• Degree Holder, preferably major in Banking, Economics, Finance;
• Required over 5-10 years’ experience in banking sector cover the following:
• At least 5 years work in banking products and operational functions, including account opening / maintenance (AML/KYC), settlement, corporate actions, payment and trade support ;
• Experienced in establishing and monitoring Operational strategies and migration implementation, which managing large scale projects is an advantage
• Strong knowledge on business and operation models of banking, with thorough understanding on the local regulatory environment, policies and practices
• Good communication & stakeholders management skills and risk awareness as well as driving projects independently
• Experienced in process design and re-engineering projects
• Strong technical knowledge of the Bank’s products, services and systems;
• Excellent problem solving and presentation skills
• Result oriented and able to deliver under pressure
• Excellent communication and negotiation skills
• Good command of both spoken and written English and Chinese, including Cantonese
• Knowledge in data & AI tool would be a plus
• Six Sigma, PMP, Agile certification is a plus