Housekeeping Coordinator

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As a Housekeeping Coordinator, you will be assisting with the daily operations of the Housekeeping Department, ensuring a welcoming stay for our guests.

Key Responsibilities

• Accurately receive, record and relay guest requests to relevant Departments.
• Update room status in the system in a daily basis and investigate any discrepancies.
• Maintain and organize administrative records and documentation.
• Manage key control procedures and monitor lost and found items.
• Perform any other duties as assigned by Management.

About You

• Certificate in Hospitality Management or other related disciplines.
• At least 1 year of relevant experience in the Housekeeping Department in Hotel with similar capacity.
• Proficient in Microsoft Office applications.
• Strong communication, organizational and problem-solving skills.
• Good command of spoken and written English and Chinese.