Project Manager - Facility Management

Responsibilities

• Responsible for leading the strategic development, implementation and adoption of electronic forms across the organization
• Drive the digital transformation of paper based processes, enhancing efficiency, regulatory compliance, and the overall user experience
• Spearhead comprehensive change management initiatives to ensure successful adoption of e-form solutions, minimize disruption, and foster a culture of continuous improvement and digital-first operation
• Assist supervisors to coordinate the implementation and monitoring of projects to meet project schedules and budget plans
• Conduct change impact assessments and develop tailored training programs, user guides and support materials for diverse audiences
• Lead and manage e-form implementation projects from initiation to closure, ensuring adherence to project schedules, budgets and quality standards
• Monitor and control project activities, identifying and mitigating risks and issues that could impact project success
• Prepare and submit proposals, analysis reports and project updates to senior management to inform decision-making and track progress 
• Lead and manage cross-functional teams and initiatives aimed at driving digital adoption and process improvement
• Foster a positive environment for change, encouraging feedback, celebrating successes and proactively managing resistance
• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements

• Bachelor Degree or above in Business Administration, Information Technology or related disciplines; OR 
• Preferable over 7 years’ experience with the following:
• Minimum of 3 years’ supervisory experience in operations support
• Knowledge of digital transformation, digital operations, project management within a corporate environment, preferably in the banking or financial services sector
• Proficient in MS Office, dashboard or AEM form and workflow automation platform is an advantage
• Proven experience in developing and implementing comprehensive change management strategies and programs
• Excellent understanding of project management methodologies
• Good communication and organizational skills
• Independent, self-motivated and detail-minded
• Able to work independently and under face-paced environment
• Fluency in written and spoken English and Chinese, including Cantonese required