Manager – Custody Operations (Network Management)

Responsibilities:

• Maintain and monitor relationships and services with sub-custodian and cash agent banks appointed to support custody services;
• Open and manage accounts with sub-custodians, transfer agents, depositories and cash agent banks;
• Coordinate with sub-custodians, transfer agents, depositories, cash agent banks and internal teams to complete compliance exercise, such as FATCA and CRS reporting, underlying beneficiary KYC processing and AML checking, in a timely manner;
• Coordinate and respond enquiries and requests from clients, sales team, product team and operations team about new and special services provided by sub-custodians, transfer agents, depositories and cash agent banks;
• Perform regular agent due diligences and operating requirements reviews;
• Participate in system UAT, including test case and plan preparation;
• Regular review and update training material, procedure and manual;
• Other ad-hoc duties assigned by team head

Requirements:

• Bachelor degree holder;
• 8 years of experience of global custody operations and client service or related experience, Proficient market knowledge on HK, Chinese Mainland and US markets preferred
• Knowledge of FATCA and CRS reporting is preferred;
• Detail oriented, independent thinking and demonstrate problem solving skill;
• Able to liaise with internal and external parties to resolve processing issues;
• Being a good team player and self-motivated;
• Good communication skills, both Cantonese and English, and Putonghua is also preferred;
• Proficient in use of MS-Word, MS-Excel, and both Chinese and English typing;
• Willing to work on shift, public holidays, and inclement weather conditions;
• Less experience candidate is welcome, will also be considered for Manager;
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