Captain / Waiter / Waitress - Clipper Lounge

Mandarin Oriental, Hong Kong is looking for Captain / Waiter / Waitress to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Captain/Waiter/Waitress is responsible for providing quality service in a friendly, natural, courteous manner and always be attentive. The Captain / Waiter / Waitress reports to the Restaurant Manager.

As Captain / Waiter / Waitress, you will be responsible for the following duties:

• Prepare mise-en-place
• Deliver a delighted dining experience to our guests
• Create special moments and provide seamless service with guests
• Make recommendations on the choice of menu items with good product knowledge
• Meet and greet guest in a professional manner
• Maintain neatness and cleanliness of the restaurant

As Captain / Waiter / Waitress, we expect from you:

• Excellent communication and interpersonal skills
• Good Food & Beverage knowledge
• Good command in spoken English and preferably in Mandarin / Cantonese communication
• Passionate in customer service and hospitality industry