Assistant Guest Service Manager

Hip Shing Hong strives to fill work and life with positive energy, and crafts spaces that promote wellness.

Come and join us to take on new challenges where your creativity is cherished.

We are looking for an Assistant Guest Service Manager to:

• Ensure the quality of services to clients and maintain the operation workflow for The Collab
• Plan and execute promotion strategies for Collab, proactively to look for prospective clients
• Assist the office leasing team for inspection & lease negotiation
• Conduct market analysis to report competitor intelligence
• Perform ad-hoc duties as assigned by Department Head.

Basic requirements:

• Bachelor’s Degree holder or above in Hospitality, Admin, Business Administration, Event Management, or related disciplines
• Minimum 5 years of relevant working experience, Customer service experience in Hotel or Business Centre is highly preferred
• Strong market sense and familiar with property and tenancy legislation and related knowledge
• Customer-oriented with good communications, interpersonal and negotiation skills
• Attention to Details, positive and open-minded
• Excellent command of spoken and written English, Chinese and Putonghua.

Benefits:  

• Medical insurance
• Dental insurance
• Discretionary year-end bonus
• Paid birthday leave 
• Paid emergency leave
• Paid examination leave 
• Paid marriage leave & gift
• Paid compassionate leave