Restaurant Manager - Nadaman

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role

As a Restaurant Manager - Nadaman, you will be focusing on delivering exceptional dining experiences by ensuring timely, courteous and professional service.

Key Responsibilities

• Drive business performance and oversee the daily operations of the restaurant.
• Coordinate with Head of Food & Beverage, Chef de Cuisine, Chef in sections appointed and Head Sommelier on F&B promotions, (seasonal) menu design, cost optimization and staff training.
• Provide directions to staff in delivering excellent service in line with Hotel service standards and exceeding guests’ expectations.
• Create new ideas and recommend changes to constantly improve our service standards.
• Review guest feedback / critique forms / outlet logbooks on operational issues / P&L statement.
• Conduct and attend F&B divisional and departmental meetings.
• Ensure all materials, equipment and machinery are properly used and regularly cleaned to prolong usage.
• Ensure general maintenance of sections appointed and follow up on work order forms with Engineering Department.
• Ensure staff are aware of and apply the procedures concerning Hotel fire and life safety / emergency procedures.

About You

• Diploma or above in Hospitality Management.
• At least 5 years of experience in restaurants at prestigious Hotels or organizations, preferably in awarded fine dining restaurant, with minimum 3 years in Japanese restaurant.
• Sound knowledge of food and beverages and strong sense of market trends.
• Proven records in managing high-end catering events with strong knowledge of service skills.
• Hands-on experience in Microsoft Office applications.
• Demonstrated integrity, trustworthiness, reliability, responsibility and accountability.
• Good command of spoken and written English and Chinese (both Cantonese and Mandarin), advanced spoken Japanese would be an advantage.