Guest Service Assistant

Job Responsibilities

• Responsible and familiar with front desk duties including greeting customers, handling customers’ enquiries;
• Patient registration with good customer service skills;
• Complaints handling and records keeping;
• Maintain cleanliness and appearance of the centre’s reception and other related areas;
• Work closely together with colleagues to ensure the best experience for patients at all times;
• Other ad hoc tasks as assigned by the Supervisor.

Job Requirements

• DSE Graduate or above;
• Minimum 1 year experience in customer service;
• Good communication skills and work attitude; punctual, polite, and responsible;
• Basic computer skills, familiar with both Chinese and English input methods;
• Good command in Cantonese, English, and Mandarin;
• On-the-job training will be provided.