Senior Manager, Business Growth and Performance Management - Hang Seng Bank (HK)

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If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

RB&W Management

The RB&W Management function adds further strength to the management team as it plays a vital part in driving the formulation of business strategies and managing business performance. The team supports the business to grow revenues and profitability, while meeting de-risking objectives and maintaining an effective risk management framework. Key responsibilities cover the below areas:

• Support formulation, agreement, and implementation of strategic plans for the businessCost structure transformation and management to future proof the bankRisk governance to support the management team in risk oversight and decision making

Should you join RB&W Management, you will have great exposure to the management of key business risk and opportunities. Equipped with experience and knowledge needed, you will have the opportunity to manage and coordinate cross-business activities in RB&W, including interacting with and influencing management team across countries, regulators, and other stakeholders. All with an aim to ensure all processes, functions and services within the business are aligned to group policy and local regulations. Last but not least, you will be joining a large team working together to inspire and engage people, develop and communicate purpose led vision, and create an inclusive, high performing, customer-centric culture. 

Principal responsibilities 

• Lead the formulation and execution of Retail Banking and Wealth “RBW” strategy in accordance with the strategic directions of HASE and Group
• Conduct market research, analyze business dynamics and provide strategic insights and recommendations to senior leadership to facilitate informed decision-making
• Develop robust business performance monitoring framework to ensure effective review of business outcome and work closely with RBW stakeholders to identify grow opportunities
• Manage strategic projects across RBW and facilitate cross-business collaborations
• Lead preparation of RBW management reports, presentations, papers and periodic updates for Executive Committee, Board and other management forums
• Work in close collaboration with RBW’s and other stakeholders to ensure alignment and successful implementation of business strategies

Requriement  

• University graduate with a minimum of 8 years of Retail Banking and Wealth, and/or consultancy experience
• Sound business acumen with long-term vision in driving the formulation of RBW strategies
• Excellent written communication, oral presentation and interpersonal skills; able to articulate conceptual ideas and strategic directives to a wide range of audience
• Good interpersonal, influencing & problem-solving skills and the ability to work with a diverse group including internal and external partners
• Project management skill with a track record in leading and mobilising cross-functional teams and managing multiple priorities
• Committed, self-motivated and action-oriented personality with strong ownership to drive business performance
• Proficiency in written and spoken English, Cantonese and Mandarin