Front Desk Supervisor (Sai Wan) (22-25K)

Responsibilities:

• Perform check in, check out and room change procedures in a professional manner and ensure all data are entered completely into the hotel systems (Oasis softward);
• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time;
• Achieve the high level of guest satisfaction with courteous and friendly manner;
• To attend guest request /complaints promptly
• Supervisor front line staff and provide quality training
• To report to Deputy Hotel Manager / Hotel Manager any suspicious person or anomalous in the work area

Requirements:

• Degree / Diploma Holder in Hospitality Management or related disciplines
• 3 years relevant experience in luxury hotels / hospitality industry
• Pleasant, presentable, confident with outgoing personality
• Good command of spoken English, Cantonese and Putonghua

6 days work per week, benefits including MPF, medical insurance. 

Interested candidates please email FULL RESUME with SALARY EXPECTATION and AVAILABILITY to email 立即申請 / Tel: 2763 8098