Team Leader – Cruise

Hyatt Centric Victoria Harbour Hong Kong

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

  • Under the direction of the F&B Operations Manager, the Service Associate is responsible for mise-en-place, service, cashiering and maximization of guest satisfaction in the outlet 
  • Handle guest inquiries and complaints effectively
  • Take orders and serve food and beverages 
  • Ensure cleanliness and organization of the dining area 
  • Provide menu recommendations and answer guest questions & enquiries 
  • Assign seats, take orders and recommend dishes and beverages 
  • Provide exceptional services to delight guest's dining experience

Qualifications

  • A minimum of tertiary in education level
  • A minimum of 1 year of related working experience 
  • Good command of English and Chinese (Mandarin)
  • Friendly, courteous and guest-oriented
More job information
Salary negotiable
Benefits
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra paternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Food & Beverage · Hotel - Bartender · Barmaid · Sommelier
  • Food & Beverage · Hotel - Waiter · Waitress
  • Food & Beverage · Hotel - Restaurant Manager · Supervisor · Captain
  • Food & Beverage · Hotel - General · Others
Location
  • North Point
  • Eastern District
Employment Term
  • Full-time
  • Permanent

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