Security Manager

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role

As a Security Manager, you will be ensuring smooth daily operations of the Security Department, safeguarding hotel assets and managing manpower for special events.

Key Responsibilities

• Assist Director of Security in planning, organizing, supervising staff and quality controls in the Security Department.
• Manage duty rosters, leave requests and manpower planning for special events and VIP functions.
• Attend all necessary meetings and disseminate all relevant information obtained to Shifts Supervisors, ensuring the team maintain crime awareness and protection of Hotel assets.
• Handle incident reports, accident reports, E-log reports and maintenance records in line with prescribed format and standards.
• Deliver security training to team members and other Departments.
• Perform any other duties as assigned by Management.

About You

• Diploma or certificate in Security Management with valid Security Personnel Permit and driving license.
• At least 5 years of experience, including 3 years of supervisory experience in the Hotel or Security Industry.
• Strong risk assessment and independent operational capabilities; familiar with access control, alarm monitoring, and CCTV systems.
• Strong leadership, organizational and communication skills.
• Good command of spoken and written English and Chinese.