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Manager, Credit & Fraud Control
Bank of Communications (Hong Kong) Limited
- Responsible for executing all-rounded collection and fraud control duties of the Card Centre
- Assist in tracking and follow up with delinquent accounts, design and implementation of appropriate risk control policies
- Responses to AML, security and fraud situations, works closely with law enforcement officials
- Assists in development of business requirements, processes and methodologies needed to support fraud prevention
- Liaise with external collection agencies, support legal actions and provide general administrative support
- Degree holder or above in Business Administration or related disciplines
- Minimum of 5 years’ banking experience in credit control, preferably with recovery experience on credit card accounts
- Good negotiation, communication and analytical skills
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