Assistant Manager, Merchant Relationship

In this role, you are responsible for growing the Bank merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income and partnership development.

Main Responsibilities:

• Solicit new merchants to use the Bank's Merchant Acceptance Service and Installment Payment Plan Service.
• Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention etc.).
• Explore and develop new business opportunities with different partners and payment vendors.
• Cross-sell the Bank’s other products and services including but not limited to SME banking account, Merchant Receivable loan, credit card to merchants to increase overall revenue for the bank.
• Collect market intelligence and propose improvement on team strategy.
• Work closely with Card Marketing Team on carrying-out merchant promotion program.

To meet the challenge, you should have the following qualifications and attributes:

• University graduate with minimum 2 years’ relevant experience or secondary education with 5 years’ relevant experience.
• Excellent merchant network connection.
• Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities.
• Self-motivated, sales driven and client focused
• PC literate with good knowledge of Microsoft Office
• Good command of both written and spoken English and Chinese