Team Head & Senior Manager, Risk and Compliance Quality Assurance - Operations Division

Responsibilities

• Ensure operations and business services are compliant with all applicable risk and compliance regulations, internal policies and guidelines; 
• Proactively drive improvement opportunity of the function and formulate and execute end to end assurance strategy.
• Establish a robust and effective Financial Crime and sales surveillance assurance framework for monitoring quality and risks, by executing a risk-based monitoring approach and mechanism including post-transaction sampling and thematic review. 
• Design and develop a robust and efficient reporting mechanism for identification of irregularities and monitoring of abnormal pattern in relation through governance, Management Information report, KRI and Dashboard etc.
• Manage timely, complete and accurate completion of assurance including rectification and remediation within committed timeline and in good order for compliance assurance
• Engage in Regtech solution project to facilitate the adoption of technology to enhance the efficiency and effectiveness of assurance
• Holistically review end to end processes and controls and deliver an assurance and control testing plan for proactive identification of emerging risk and issues and drive improvement in the overall control environment
• Support Operations Risk and Compliance in uplifting effectiveness, efficiency and robustness of delivering the independent first line of defence capability
• Promote a strong risk culture across the entire first line of defence
• Manage the assurance capability and team members, and oversight overall capacity, process which also includes resources and resilience support 
• Communicate and coordinate with business units and Risk Controllers on related risk and compliance issues
• Establish and implement communication and training plan to foster risk and compliance culture for Operations Risk and Compliance, Business and Operations such as regular refresher training and forum
• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work
• Keep abreast of the market practice related to sales and risk compliance issue of the regulated selling process
• Take up ad-hoc projects and tasks as assigned by the supervisor

Requirements

• University graduate; OR
• Minimum of 10 years’ experience in banking sector cover the following:
• At least 5 years’ experience at managerial or supervisory capacity with experience in leading teams
• Sound knowledge and exposure in financial crime and regulatory compliance related issues including sales suitability and quality
• Familiar with relevant bank policies, procedures, practices and rules;
• Strong risk awareness and mindset and sound knowledge in risk management framework and quality assurance methodologies
• A confident, efficient and effective team leader;
• Able to exercise judgement, work under pressure and motivate team members;
• Excellent communication and stakeholder management including senior executives
• PC literate with good knowledge of MS Office, exposure in adopting emerging technology such as Artificial Intelligence and analytics is a strong plus
• Seasoned professional in both banking and consultancy across different lines of defence is a plus
• A strategic change agent and leader with a desire to drive continuous change and improvement
• Good command of both spoken and written English and Chinese
• Holder of relevant professional qualification(s) of AML and regulatory compliance preferable