Assistant Concierge (Supervisory Role)

We are looking for an Assistant Concierge (Supervisory Role) based at Kerry Hotel Hong Kong!

As an Assistant Concierge, we rely on you to:

• Assign staff in guest luggage storage and pick-up for all arrival & departure’s guests
• Assign staff in efficient parcel / newspaper / message delivery
• Assist guests in air ticket arrangement and Visa applications
• Provide updated and relevant recommendations about restaurants, shopping areas and tourist attractions
• Arrange limousine/shuttle service for guests upon request
• Supervise and assist in the departmental training of Concierge team

We are looking for someone who has:

• Minimum 3 years experience in 5-star hotel Concierge department
• Reliable and service-oriented
• Ability to work under pressure and work independently
• Excellent command of written and spoken English, Cantonese and Putonghua