Host / Hostess

Responsibilities:

• Welcome and escort guests professionally to their tables
• Handle guests’ inquiries via email, answer phone calls, manage reservations, and confirm bookings in a professional manner
• Support the Restaurant Manager in managing guests’ records and maximize the success rate of bookings
• Keep updating the guests’ list and keep them posted with latest promotion information of restaurant
• Bid farewell to guests and address their inquiries in a professional manner
• Perform any other related duties as assigned by supervisor

Requirements:

• Passionate about customer service;
• Excellent personal skills, punctual and well presented;
• Positive, friendly and enjoys interacting with people;
• Good communicator (in written/ spoken English);
• Self motivated and disciplined;
• Previous experience in an Italian restaurant and/or Fine Dining Restaurant a definite advantage