Manager, International Payment

Principal responsibilities

• Manage and execute implementation of retail international payments initiatives, ensure quality deliverables which meet internal and external customers’ requirements
• Plan, formulate and deliver business strategic KPIs or initiatives aimed at achieving seamless customer experience, streamlining the end-to-end operation process, sustaining business growth and competitive edge of Retail payment products and services
• Maintain timely communication with various stakeholders throughout the product lifecycle to ensure requirements are aligned with business objectives
• Liaise with various stakeholders to manage initiatives to address the changing customer and business needs
• Prepare relevant strategy papers, business proposals and reports for presentation to senior management
• Keep abreast of the latest compliance requirements of the Group, Bank and regulatory authorities, initiate necessary internal and external communication plan, internal procedural and system changes

Requirements

• University Degree or other relevant post graduate qualification
• Minimum 5 years’ experience in retail international payments product management or related, prior experience in retail international payment, digital channel development or multi-functional projects would be an asset
• Strong project management skills, ability to work with minimal supervision
• Numerate, positive, flexible and self-motivated individual
• Strong business acumen and analytic skills, able to navigate conflicting priorities
• Shown strong situation awareness, strong desire to learn and able to work in Agile environment
• Basic knowledge in database, VBS, statistics and MI would be an asset
• Proficiency in both English and Chinese