Manager, Client Onboarding Department

Responsibilities:

• Responsible for the whole account opening and client onboarding procedures;
• Handle KYC due diligence for clients, and FATCA and CRS related checking;
• Assist to revamp the workflow and ensure that all requests are align with regulatory requirements and internal policies;
• Assist the team head to lead a small team for daily operations;
• Ensure data accuracy and responsible for data management and account opening maintenance;
• Work closely with compliance, internal audit, operations and related departments regarding all clients data issue;
• Perform all other duties as assigned from time to time. 

Requirements:

• Degree holder or above
• At least 5 years’ experiences in customer services, client onboarding, or AML/KYC field, preferably in the fields of banking and finance;
• Holder of SFC Type 1 (Dealing in Securities) and Type 2 (Dealing in Futures Contracts) is definitely advantageous;
• High level of customer service orientation;
• Sociable with good communication and interpersonal skills;
• Familiar with MS Office (including Word, Excel, PowerPoint);
• Multi-tasking and problem-solving skills;
• Mature, patient, cheerful and detail-minded;
• Fluent in Cantonese and Putonghua is a must;
• Candidates with less experience can be considered as Assistant Manager.