Learning & Development Manager

POSITION OVERVIEW

• Curate and deliver learning strategies and programs for the hotel
• Develop hotel orientation & on-boarding program which creates hotel unique legendary service culture
• Evaluate individual and organizational development needs to align with hotel business needs
• Implement various learning methods hotelwide
• Design and deliver e-learning courses, workshops and other trainings
• Assess the success of development plans and help employees make the most out of learning opportunities
• Help managers develop their team members through career pathing & establishing departmental learning partnerships
• Establish relationships with hotel schools worldwide, take lead of the internship hiring and ensure their learning experience or journey is satisfied  

REQUIRED SKILLS

• Proven experience as an L&D Manager, Training Manager or similar in luxury sector
• Current knowledge of effective learning and development methods
• Experience in project management and budgeting
• Ability to build rapport with employees and vendors
• Credentials in specialized training, such as NPL certification is a plus