客戶服務顧問 (Client Services Consultant)

薪酬範圍：HK$26,000 – HK$38,000 + 績效獎金 + 專業發展津貼

你喜歡與人溝通並解決問題？希望成為別人生活中的重要支援者？

我們誠邀你加入我們團隊，擔任 客戶服務顧問 (Client Services Consultant)，協助客戶制定個人化方案，應對不同人生階段的挑戰，提升生活質素與信心。

Do you enjoy engaging with people and solving real-life challenges?

Join us as a Client Services Consultant to help individuals and families design personalised support strategies across life stages, empowering them to thrive with confidence.

主要職責 / Key Responsibilities

• 以顧問形式聆聽客戶需要，協助分析生活挑戰與未來計劃
• 提供清晰、有系統的個人化建議與規劃方案
• 建立長期信任的客戶關係，保持資料與進度更新
• 支援團隊推廣活動、簡報及協作任務
• 協助製作專屬建議方案與文件管理

• Listen to client needs in a consultative manner and assess their life goals or challenges
• Offer structured, personalised planning suggestions
• Build long-term trusted client relationships and maintain accurate records
• Support team campaigns, briefings, and collaborative tasks
• Assist with preparing tailored recommendations and documentation

我們正在尋找的人才 / We’re Looking For

• 具親和力，擅於理解並與人溝通
• 有組織、具責任心，能獨立處理多項工作
• 歡迎無經驗人士，提供完整在職培訓
• 操流利廣東話，必須能說普通話，具基本英文書寫能力更佳
• 有熱誠與長遠職涯規劃目標

• Friendly and empathetic communicator
• Well-organised, responsible, and capable of multitasking independently
• No experience required – full training provided
• Fluent in Cantonese; Mandarin is a MUST; Basic written English is helpful
• Passionate about personal development and long-term growth

我們提供 / What We Offer

• 穩定底薪 + 彈性績效獎金制度
• 完整在職訓練、一對一導師制度及持續支援
• 清晰晉升階梯及內部晉升制度
• 彈性工作時間（按表現而定）
• 友善互助的團隊文化與舒適辦公環境（提供免費飲品）

• Stable base salary + performance incentives
• Full onboarding, personal mentorship, and career support
• Clear advancement paths and internal promotion system
• Flexible work schedule with hybrid options
• Positive and supportive team culture with drinks provided

職位詳情 / Position Details

• 職位類型：全職 / 兼職 / 見習顧問
• Job Types: Full-time / Part-time / Trainee
• 薪酬範圍：每月HK$26,000 – HK$38,000 + 表現獎金
• Salary Range: HK$26,000 – HK$38,000 per month + performance bonus
• 學歷要求：專上文憑 / 副學士或以上
• Education Requirement: Higher Diploma / Associate Degree or above
• 工作地點：荃灣 Tsuen Wan, 香港 Hong Kong
• Work Location: Tsuen Wan, Hong Kong
• 簽證要求：必須持有合法工作資格
• Work Eligibility: Must be legally authorised to work in Hong Kong