Officer, Customer Information Maintenance

You will be mainly responsible for handling projects in the department and preparing Risk Control Self-Assessment duty.

Main Responsibilities: 

• Plan, coordinate, and execute projects to enhance operational processes & systems and ensure timely delivery within scope and timeline
• Collaborate with cross-functional teams, other departments and IT to align project goals with organizational objectives
• Monitor project progress, identify risks, and implement mitigation strategies
• Conduct Risk Control Self-Assessment (RCSA) processes to identify, assess, and mitigate operational risks within the department
• Document and report findings, ensuring compliance with regulatory requirements and internal policies
• Recommend process improvements based on RCSA outcomes to strengthen risk management frameworks
• Cross section support to the Department on ad-hoc tasks/daily tasks assigned by superior

Incumbent Requirements:

• Bachelor’s degree in Business Administration, Finance, Project Management, or a related discipline
• Minimum 2 years’ of experience in banking operations, project management, or a similar role
• Strong understanding of risk management, RCSA processes, and banking regulations
• Good knowledge of banking products, especially for Credit Card
• Good team player with strong communication skills
• Good PC literacy is an advantage
• Candidate with the qualification of Certified Banker is an advantage

(Candidate with more experience will be considered as Senior Officer)