Officer, Client Servicing

Job Description: 

• Handle enquiries and follow up requests from designated clients
• Work closely with Manager to deliver quality service and sales support to clients
• Follow up with other Departments to gather data for utilization report
• Set up/update Online Sign Up/Sign Off Lists
• Own the Contract Renewal Report of the team with status update
• Assist in the implementation of sales activities and provide sales support functions
• Handle special assignments from time to time
• Cater the project requested by the client
• Attend meeting with clients in the renewal process or service review
• Back up of teammates
• Other ad-hoc tasks as assigned

Job requirements:

• Diploma or above
• Around 1-2 years relevant experience in healthcare or medical insurance company
• Independent, customer-oriented & attention to details
• Excellent command of written and verbal communications skills, especially Chinese & English
• Teamplayer who is detail-minded and can work under pressure in a flexible environment

Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.