Senior Business Development Executive (MPF)

Insurance - Corporate Benefits Department

Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorized by regulated insurers, which provide wide range of general insurance services including fire, marine, accident, travel, home and motor protection. With our all-round enrolment channels, there is great potential for further growth.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Senior Business Development Executive (MPF).

Principal responsibilities:

• Understand and provide excellent customer service, enabling customers to enjoy the full benefits of our MPF products at bank branches
• Build up close relationship with business partners and demonstrate strong market expertise
• Participate in business activities and any ad hoc business programs and activities
• Complete business fulfillment process as appropriate
• Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers’ needs
• Explore referral opportunities for various products  

Requirements

• Minimum 2 years’ experience on MPF sales or customer services  
• Passes in the Insurance and MPF Intermediaries Qualifying Examinations as well as HKSI licensing examinations is a must
• Strong self-motivation and customer service orientation, with the ability to work independently and under pressure
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Good communication and interpersonal skills
• Proficiency in both English and Chinese, with good knowledge of application software

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme.