Officer, Customer Information Maintenance

Responsible for credit processing collection of card applications, assists supervisor for achieving the service standard and departmental goals. Perform fraud detection and validation on document submitted from card applicants.

Main Responsibilities:

• Perform daily credit processing include data verification, data editing and all other credit processing related routines
• Conduct preliminary document screening for credit card application and issue document request letter for incomplete application
• Electronic Customer Due Diligence (e-CDD) creation
• Perform fraud detection on document provided by card applicants included but not limited to pay slip, asset proof, address proof or any other relevant document
• Provide general administrative support in department & assist in ad hoc assignment
• Conduct self-assessment review for compliance related procedure
• Complies with internal guidelines, legal and regulatory requirement when delivery job duties
• Perform any job assigned by the superior, which are within the scope of position

Incumbent Requirements:

• University education
• 2 years working experience in banking industry
• Knowledge in card products and operation workflow is an advantage
• Knowledge in Compliance and HKMA Requirement
• Candidate with less experience will be considered as Senior Assistant
• Candidate with the qualification of Certified Banker is an advantage