Senior Manager / Manager - Fund Accounting

Job Summary

• Partnering with Fiduciary and Fund Services product management to define functional and product strategy and selecting best paths for execution and support
• To deliver best in class service in accordance with established procedures, regulations & laws to protect client interest and to exceed client expectations.
• Participate in selected market advisory forums to position and promote the perspective and objectives of Standard Chartered Bank (SCB), seeking to enhance market process and practice;
• Participate in Regulatory/ Market Infrastructure meetings to communicate SCB and clients’ perspectives on existing and proposed change;
• Execute against agreed strategic developments and projects and documented plans to deliver against schedule;
• Identifying areas in countries to automate or eliminate and driving continuous change in countries in line with business strategic goals
• Driving consistency in countries across processes, governance, prioritisation and ensuring they comply policies

Key Responsibilities

• Responsible for new fund launching / fund transfer-in / fund transfer–out / fund termination, documentation review, requirements review and preparing services level memorandum in accordance with operational guideline of Securities Services/Fund Services.
• Oversee new business execution ensuring robust practice applied by sales, implementation, and operations;
• Attend Client visits (including due diligence) to ensure client proposition is understood and resulting actions are taken to improve service delivery;
• Partner with Countries and Financial Markets (FM) Sales to ensure the key services are being performed to the standard required. Alignment to FM growth targets and creating an agenda which mirrors the aims of the Product & Solutions and Delivery team
• Monitors client service standards by Operations staff to ensure high-quality operational and client support services are provided in all countries; 
• Acts as escalation point for country level operational issues – identifies remedial solutions and oversees timely, efficient implementation when required;
• Works closely with Fiduciary & Fund Services country heads (F&FSH) to ensure operational platforms support client service level agreements and internal benchmark as well as identifying opportunities for automation;
• Proactively works with Fiduciary & Fund Services country heads (F&FSH) to ensure development of pool of knowledgeable, mobile operations staff;
• Champions the identification and implementation of operational best practice across markets within region and with other regions;

Qualifications

• Proven Relevant Degree level education, and at least 10 years of previous experience within Securities Services industry, including experience in the related fields of Controlling, Audit and Operations which require familiarity with regulations and banking policies with advisory capacity or function, particularly financial service/investment or asset management industry or Insurance's RBC reporting, and etc
• Strong understanding of the wider business, economic and market environment in which the firm operates
• Understanding of Fiduciary and Fund Services processes and key associated market risks
• Strong understanding of the firm’s business strategy and model appropriate to the role
• Track record in delivering large change programmes and continuous improvements with strong project hygiene and transparency
• The ability to identify, assess, monitor, control and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them
• The ability to assess the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Proven experience developing and managing a high performing team in similar functions and ability to apply to virtual team
• Ability to inspire, lead and engage with people at all levels to deliver and drive change