Assistant Manager / Supervisor - VEA (5-day Work Week)

We are looking for talented individuals who enjoy working in a refined restaurant environment with an open kitchen setting.

Key Responsibilities:

• Operational Oversight: Assist the Restaurant Manager to ensure smooth daily operations of the restaurant, maintaining high standards of service, cleanliness, and ambiance.
• Team Leadership: Supervise, train, and motivate front-of-house staff to deliver exceptional guest experiences. Support staff development and performance evaluations.
• Guest Relations: Handle guest inquiries, feedback, and complaints with professionalism and discretion. Foster a welcoming and refined atmosphere.
• Service Excellence: Uphold fine dining service protocols, ensuring consistency in table settings, etiquette, and presentation.
• Reservation & Seating Management: Oversee reservation systems and coordinate seating arrangements to optimize flow and guest satisfaction.
• Inventory & Supplies: Monitor stock levels of service-related items (e.g., linens, glassware, menus) and coordinate with purchasing to ensure timely replenishment.
• Compliance & Safety: Ensure adherence to health, safety, and hygiene standards as well as company policies and local regulations.

Requirements:

• Minimum 2 years’ experience in the same role within a fine dining restaurant setting is required. 
• Good Supervisory and leadership skills, and able to monitor all juniors and casual workers.
• Fluent in English, Cantonese, and Mandarin.
• Exceptional interpersonal skills and ability to build relationships and work within a team.
• Excellent judgment, problem solving and ability to handle complaints and comments.
• Hong Kong resident only.
• Immediate available is highly preferred.