Assistant Customer Service Officer / Customer Service Assistant

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment and our people.
 

Responsibilities

• Provide quality services to customers and handle customers' enquiries / complaints at the reception counter
• Provide administrative support to management office including filing and data input etc.
• Monitor the performance of the service contractors 
• Provide support for system administration
• Assist in-mall daily operations such as promotions and events
• Perform ad-hoc duties if required

Requirements

• Candidates with one year or more of relevant customer service experience will be given priority 
• Proficient in computer operations 
• Able to speak fluent Cantonese and English 
• Possess good written skills in both Chinese and English 
• Form 5 education level or above