Guest Relations Officer

Responsibilities

• Provide courteous, professional and efficient service at all times 
• Be responsible for providing check-in and check-out
• Respond to guest requests’ efficiently
• Actively promote Hotel’s facilities and services
• Establish great connection with guest to build up positive guest relationship 

Requirements

• Higher Diploma or above in Hotel Management or related discipline
• Willingness to take up challenges in different roles of front office operations (Front Desk / Residence Lounge)
• Courteous, service-oriented with pleasant personality
• Strong communications and interpersonal skills
• Proficiency in Microsoft office applications and Opera System