Part-Time Operations Officer (Overnight Shift)

Key Responsibilies:

• This incumbent will be responsible for guest checking-in/out procedures in a professional manner, to provide courteous service and handle guests’ enquiries
• Provide accurate and updated reservations records
• Record and process reservations made by different booking channels
• Handle emergency cases in accordance with hotel polices and procedure

Job requirements:

• Diploma holder in Hospitality Management or other related discipline
• At least 1 year work experience, preferably in hospitality, customer service or related service industry   
• Knowledge of using PMS will be an advantage
• Good communication and interpersonal skills
• 3 to 4 days per week, working hours: 22:30-07:30 / 23:00-08:00