Operations Officer （half year contractor)

Job Responsibilities

1. Perform account opening and document checking, maintain and update customer information in various systems
2. Responsible for AML name screening and CDD process, including contact customer
3. Conduct periodic account review and follow up actions on exceptional cases
4. Handle internal and external customer enquiries and requests
5. Manage & complete daily operations
6. Perform other ad hoc tasks as assigned
7. Participate in projects on new process/service development, automation of new process and system enhancement/UAT to improve operational efficiency

Job Requirements

• University degree in Business Administration or related disciplines
• Minimum 1 year of working experience is preferred
• Pleasant personality with good interpersonal and communication skills
• Attentive to details and strong analytical skills
• Proficiency in Microsoft Office e.g. MS Word, PowerPoint, Excel and Chinese Word Processing
• Good command of verbal and written English and Chinese including Putonghua