OK Finance - Customer Services Representative

Dah Sing Financial Group

Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.

Responsibilities

  • Greet and welcome walk-in & phone-in customers according to the established service standard
  • Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
  • Perform loan processing and administrative duties
  • Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

To meet the challenge, you should have the following qualifications and attributes:

  • Secondary education
  • Experience in Consumer Finance/banking industry is preferable
  • Good interpersonal and communication skills
  • Good knowledge of MS Office
  • With initiative, pleasant personality and willing to learn
  • Good command of written and spoken English and Chinese
More job information
Salary negotiable
Job Function
  • Promoter · Sales · Customer Service - Customer Service
  • Banking · Financial Service - Client Service & Relationship Management
  • Banking · Financial Service - General · Others
Employment Term
  • Full-time
  • Permanent
Education
  • Diploma or equivalent
  • F.5- F.7 or DSE

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