Assistant Officer, Contract Administration (1 yr contract)

Job Description:

Job Responsibilities

• Interpret contract details
• Decipher contract / provider information into related systems or templates with consistent terminology
• Provide customer service support on contract/enrolment set-up enquiry (including investigate and identify the root cause, communicate with relevant parties to develop solutions and to avoid future occurrence)
• Handle doctor applications and movements
• Provide training to other staff on system use and contract logistics (including prepare training materials, issue broadcast and demonstration etc)
• Provide any support on project assigned
• Prepare and perform system UAT
• Any other ad hoc tasks assigned by team head

Job Requirements:

• Higher diploma or equivalent, preferrably in Business Administration or IT disciplines
• Minimum 1-3 years’ relevant experience preferably in the Sales / Policy Administration / IT in Insurance or HealthCare Industry
• Willing to learn, organized, detail-minded and able to work under tight schedule
• Good PC skills, especially in excel and photo editing
• Self-starter, independent with good communication, presentation and interpersonal skills
• Good command of spoken / written English and Chinese
• Immediately available is preferred