Manager, Business Development & Support

JOB SUMMARY

• Contribute to the development of template modelling for performance and productivity measurement.
• Generate, maintain, and distribute daily sales performance reports to provide clear image of the team’s sales progress and target. 
• Prepare and modify documents such as emails, drafts, and reports.
• Special Projects as assigned.

RESPONSIBILITIES

• Responsible for fostering the continuously improvement culture for efficiency.

Strategy

• To co-ordinate and support team events and regular team meetings e.g. monthly meetings.

Business

• To work closely with branch sales staff to optimize the sales results.
• To maximize business opportunities to achieve individual sales target.

Processes

• Provide general clerical duties.

People & Talent

• To provide training and coaching support to sales staff such that high-quality customer service can be delivered consistently.
• Implement relevant measures including briefing and discussion forum to support sales and marketing programs.

Risk Management

• To comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager.
• Governance
• To comply with the guidelines & Conduct

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles 
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• Education University 
• Languages - Cantonese, Business Communication, Mandarin

Role Specific Technical Competencies

• Extensive Knowledge on excel, PowerPoint for business report or deck.
• Good presentation skill