Monitor branches on compliance and operational risk management with emphasis on risk control excellence
Assist to manage branch network for efficient and effective daily operation
Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
Responsible for performing analysis and liaising with business stakeholders to enhance operation solutions to address retail banking business needs
Participate in business process re-engineering or compliance initiatives in accordance with Bank’s direction
Requirements:
Degree holder in Business Administration or related disciplines with minimum 5 years’ experience in retail banking branch operation management or frontline operations experience
Knowledge in retail banking products and related business processes will be an advantage
Strong organizational, analytical, time management skills and risk awareness
Possess strong interpersonal skills and able to work well with all levels
Candidate with less experience will be considered as Deputy Manager, Operations