Guest Experience Officer

Job Responsibilities

• Welcome guests with a willingness to please attitude and give undivided attention to guests;
• Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems;
• Maintain cashier float and ensures accurate daily report of all cash received;
• Assist in currency exchange;
• Attend to guests' complaints, enquiries and requests.

Job Requirements

• Higher Diploma in Hospitality Management, Business Management or related disciplines;
• Good communications skills;
• Fresh Graduates are welcomed

We offer 8 days rest days per month to the right candidates.