Manager / Assistant Manager, Branch Operations

Shanghai Commercial Bank Ltd

Responsibilities: 

  • Supervise and monitor the daily operations of the branch to ensure compliance with established internal guidelines and regulatory requirements
  • Maintain the prescribed security controls and handle accounting and sundry matters of the branch
  • Lead, coach and motivate the operations team to deliver quality customer service and cross-sell bank products and services
  • Cultivate long-term relationship with customers and refer potential business opportunities to branch sales
  • Perform any other duties as assigned by supervisor  

Requirements:

  • Diploma holder or above
  • Minimum 10 years of branch operations experience on counter transaction, cash management, account opening, and AML reporting in the banking industry preferably with supervisory experience
  • Passes in HKSI & IIQE licensing examinations preferred, but not a must
  • Sound knowledge of branch operations and able to lead a team to ensure excellent service delivery
  • Strong technical knowledge of the Bank's products and services
  • Good understanding of relevant branch policies, procedures, practices, rules and sales compliance requirements
  • Excellent people and communication skills
  • Detail-oriented, and able to work independently and under pressure
  • Good command of spoken and written English and Chinese, including Putonghua
  • Proficient in MS Office applications including Chinese word processing
更多工作資料
薪酬 薪金面議
工種
  • 銀行 · 金融服務 - 一般 · 其他
僱用形式
  • 全職
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
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