Compliance Manager (ECHP I&I Complaint Handling) [Ref no: CM-KF]

Job Responsibilities:

• Provide regulatory advice and guidance on rules and regulations in respect of general compliance;
• Handle complaint cases with compliance issues, including liaising with regulators, ensuring the investigation is conducted appropriately, and providing comments on the replies to the complainants;
• Collaborate with other business units to review compliance issues in order to address and meet regulatory or business changes;
• Develop, review and enforce the compliance programmes in accordance with the policies and guidelines of the bank and regulatory bodies;
• Provide internal compliance trainings;
• Review policies and procedures;
• Liaise with regulators, including HKMA, SFC and IA, etc, handle regulators’ enquiries and information request.

Job Requirements:

• Bachelor’s degree or above in Business Administration, Finance, Laws or related disciplines;
• At least 4 years of banking experience in compliance or risk management;
• Exposure in China financial institutions or with relevant compliance experience is highly preferable
• Substantial knowledge in regulatory requirements relating to banking industry
• Analytical, proactive, strong organization skills and good team player
• ECF – COM is preferred;
• Proficiency in both written and spoken English, Chinese and Putonghua.