Workplace Experience Coordinator / Receptionist

• Monday to Friday, 8:30am to 5:30pm
• Receptionist at an insurance client office
• Wan Chai

What You'll Do:

Visitor & Reception Management

• Welcome and assist all visitors professionally, ensuring compliance with safety and security protocols.
• Manage visitor registration, access cards, and ensure timely return upon departure.
• Provide beverage services and coordinate catering for scheduled meetings.
• Handle reception calls with professionalism, including screening and message-taking.
• Support ad-hoc requests such as parcel/document tracking and meeting room bookings.
• Create and manage digital signage for visitor welcome posters.
• Assist with client events and Board of Directors meetings.

Onboarding & Offboarding Support

• Coordinate staff onboarding/offboarding activities including access badges, lockers, hot boxes, and welcome communications.
• Liaise with building management for facility adjustments (e.g., air conditioning, lighting).

Meeting Room Management

• Ensure meeting rooms are clean, functional, and properly set up.
• Coordinate room setups and pack-downs with internal staff and external vendors.
• Manage ad-hoc bookings and provide basic AV support for premium rooms.

Postal & Courier Services

• Handle domestic and international courier arrangements.
• Notify staff of urgent document arrivals and manage outgoing mail.
• Liaise with courier services for special shipments and customs documentation.

Records & Archiving

• Manage offsite archiving requests and coordinate with vendors for retrievals and confidential destruction.
• Maintain accurate records using vendor and internal systems.

Document Scanning

• Perform daily scanning of business documents and cheques per internal control processes.
• Return scanned documents to relevant departments.

Training Support

• Assist with logistics for training events including room bookings, catering, material preparation, and access card issuance.

General Administration

• Procure office supplies and manage inventory levels.
• Process purchase orders and payments via MySpend, ensuring timely approvals and documentation.
• Coordinate printing of company stationery and schedule regular office maintenance (e.g., deep cleaning, pest control).
• Support environmental reporting through monthly data collection.
• Train and provide handover to relief reception staff.
• Execute ad-hoc tasks as assigned by Head of CRES Hong Kong.

What You'll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global lead in commercial real estate service and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.