Business Strategy Manager (Contact Centre, CSM, Compliance Management)

Job No.: 499623
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Compliance / Operational Risk Management

Responsibilities:

• Conducts regular compliance reviews and internal compliance trainings
• Perform compliance-related checking and self-assessments to ensure comply with the regulatory requirements
• Reviewing and update the internal compliance-related policies, procedures, guidelines etc. in accordance with the Compliance Dept request、the local laws and regulations and the market practices
• Communicate with Compliance Dept and operation team for the compliance requirements
• Handle ad-hoc projects assigned by senior management

Requirements:

• Bachelor degree or above with major in Banking & Finance / Risk Management / Business Administration or related discipline
• At least 5 years of relevant working experience in banking and financial institutes / operational risk management / compliance-related field would be an advantage
• Basic knowledge of local regulations, e.g. Banking Ordinance, Code of Banking Practice, Code of Conduct, etc.
• Responsible, detailed-mind, well-organized with good communication skills
• Good command of Chinese and English in both spoken and written including Putonghua
• Proficient in PC skills and MS Office applications
• Candidate with less experience will be considered as Assistant Business Strategy Manager