Customer Service Officer

Bank SinoPac

Job Responsibilities:

  • Respond to customers queries and requests via phone and email
  • Confirm transaction instructions / applications with customers
  • Handle and support customers to solve the internet banking service and data maintaining
  • Prepare account opening documents for individual and corporate customers
  • Responsible for Customer Due Diligence and KYC review
  • Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
  • Assist team leader to monitor daily jobs efficiency and achievement all job duties

Job Requirements:

  • DSE / Form 7 or above
  • Minimum 1-3 year working experience in operations for banking service is preferred
  • Fluent in Putonghua, good command of spoken and written English and Chinese
  • Strong ability to work independently, attentiveness to details, with positive minded and good common senses
  • Good knowledge of computer software, MS Office and both of Chinese and English typing
  • Quick response to deliver professional services to meet our customers need
更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 生日假
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 家屬醫療計劃
工種
  • 銀行 · 金融服務 - 企業銀行服務
  • 銀行 · 金融服務 - 訂單處理 · 運作 · 結算
  • 銀行 · 金融服務 - 顧客服務 · 關係管理
  • 銀行 · 金融服務 - 一般 · 其他
工作地點
  • 尖沙咀
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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