AVP, Operational Risk & Control, Consumer Banking

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Principal Responsibilities

• Enhance risk governance within Operations in driving the risk committees or equivalent forum
• Ensure implementation of corporate operational risk policies and standards
• Promote risk & control awareness.Share operational risk best practices within the Operations via Newsletter and Control & Compliance Forum.
• Ensure timely completion of quality risk and compliance self-assessment (RCSA) and provide guidance on the identification / assessment of risks and controls.Ensure proper issues and action plans arising from the RCSA are tracked to completion.
• Facilitate the 1^st line user of CBGO to monitor the GLAO and to ensure all breaks and issues are rectified timely
• Monitor timely reporting/escalating of risk events/significant incidents and perform action tracking to ensure timely issue resolution.
• Review and validate risk events reported for factual accuracy, proper categorization of event, cause, effect, and ensure that proper action plans are established to correct and prevent event from recurring.
• Perform proactive preventive measures and action plan for CBGO users to address potential risk issues.
• Supervise staff to monitor and identify potential risks/gaps in processes, review controls for new processes and initiatives, and conduct detailed assessments where required.
• Enhance the policies and procedures in accordance to the latest regulatory requirements and change of internal workflow and processes.
• Coordinate and review regulatory reporting, internal and external audits upon submission from CBGO users.
• Assist and support the Unit Operational Risk Manager (UORM) to evaluate potential issues, if any, with the proposed remediation action, and communicate with the RMG
• Liaise and ensure the valid and effective BCP Plan is in place for different scenarios including social unrest, pandemic situation etc.
• Oversee to ensure Outsourcing Service activities are completed as per established procedures and agreed service level, risk controls and standard of quality per bank’s requirements and contract.
• Oversee to ensure end to end OSP processes are efficiency and effectively to meet the Third Party Risk governance
• Review and support in Gen AI, Digital enhancement (Straight Through Processing) in risk assessment and control development.
• Provide guidance and ensure Operation Teams comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, SFO, etc.

Job Requirement

• Degree holder with related disciplines 
• Minimum of 5 - 10 years of experience in banking industries, with exposure in control, compliance, audit/ risk management or relevant experience and familiar with SFC and the HKMA regulatory requirements.
• Strong in risk management and experienced in regulatory compliance
• Strong ability of multi-tasking
• Ability to adapt quickly and working with short deadlines
• Strong knowledge in HKMA requirements in Customer Banking operations and Vendor Management
• Good in both written and spoken English
• Good presentation skills
• Sound knowledge of Outsourcing Service Provider
• Sound interpersonal and communication skills 

立即申請 

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements. 

We regret only shortlisted candidates will be notified.