刊登於 1日前
Incident Management Officer
Industrial and Commercial Bank of China (Asia) Limited
Job Responsibilities
- Organize and arrange production activities to meet the bank’s production and operation management objectives
- Responsible for production incident support service
- Create and update incident records with incident classification and categorization
- Manage and communicate with the head office, end users or vendor
- Provides regular status reporting to management
- Follow up root cause analysis, corrective action implementation & preventive measure
- University graduate in computer science or related discipline
- Minimum 3 years of relevant experience preferably in banking industry
- Skilled in using SQL for data analysis
- Experience in software development is preferred
- Experience in report and procedure writing is preferred
- Good organizational and problem solving abilities as well as good communication and interpersonal skills
- Hard-working, sincere and cooperative
- Good command of spoken and written English and Chinese, including Putonghua
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