Assistant Officer, Approval Service

Responsibilities

• Assist in approval processing (including medication, diagnostic and imaging, minor operation, surgical operation, admission, etc.)
• Answer provider enquiry hotline
• Case follow-up or investigation
• Arrange medication or lab referral from Affiliate Doctor
• Liaise with corporate or insurer on approval and procedure fee

Qualifications

• Relevant working experience in the medical claim field is preferred
• Holder of Diploma below with over 5 years of relevant experience will be also considered
• Familiar with corporate/insurance medical contract arrangement and clinic operation
• Responsible, self-motivated, detail-oriented and be able to work in a team environment
• Proficiency in MS Office and strong sense at figures
• Excellent interpersonal and communication skills in both written and spoken English and Cantonesea
• Good interpersonal and communication skills