Job Responsibilities:
Perform Level 2 infrastructure support
Support system setup, configuration and software installation work
Perform system capacity monitoring and performance tuning
Support system incident handling and follow up problem diagnostics
Review and enhance system setting and security policy
Provide assistance in infrastructure related projects
Vendor management
Requirements:
Degree holder in Computer Science, Computer Engineering or related discipline
At least 3 years of system support experience
Familiar with Router, Switch, Wifi and Firewall administration
Familiar with Network Load Balancing administration
Knowledge on Virtualized or Cloud Environment Configuration
Familiar with Windows Active Directory and Windows Server administration would be an advantage
Certificate Holders of CCNA / VCP/ MCSE / ITIL would be an advantage Bachelor
Team player, self-motivated and interested in technology
Able to work as on call basis during non-office hours
Good command in both Cantonese and English. Mandarin would be an added advantage
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