IT Infrastructure Support Engineer (Network & Windows Administration)

Job Responsibilities:

• Perform Level 2 infrastructure support
• Support system setup, configuration and software installation work
• Perform system capacity monitoring and performance tuning
• Support system incident handling and follow up problem diagnostics
• Review and enhance system setting and security policy
• Provide assistance in infrastructure related projects
• Vendor management

Requirements:

• Degree holder in Computer Science, Computer Engineering or related discipline
• At least 3 years of system support experience
• Familiar with Router, Switch, Wifi and Firewall administration
• Familiar with Network Load Balancing administration
• Knowledge on Virtualized or Cloud Environment Configuration
• Familiar with Windows Active Directory and Windows Server administration would be an advantage
• Certificate Holders of CCNA / VCP/ MCSE / ITIL would be an advantage Bachelor
• Team player, self-motivated and interested in technology
• Able to work as on call basis during non-office hours
• Good command in both Cantonese and English. Mandarin would be an added advantage