Assistant Customer Services Manager - Bank of East Asia (Trustees) Limited

The Bank of East Asia, Limited

Responsibilities

  • Assist the Customer Services Manager on handling enquiries from customers through the operation of the Call Centre
  • Assist branch / department colleague on handling MPF related issue through MPF special hotline
  • Handle member retention tasks
  • Handle daily enquiries and ad-hoc assignments

Requirements

  • HKCEE / HKDSE with 5 subjects, including English, Chinese, and Mathematics, at Level 2 / Attained / Grade E or equivalent
  • Minimum 1 years of relevant experience
  • Good understanding of MPF operation procedures, policies and legislation
  • A good team player with good communication skills and risk awareness
  • Proficiency in both spoken and written English and Chinese, Putonghua an advantage

  

更多工作資料
薪酬 薪金面議
工種
  • 銀行 · 金融服務 - 顧客服務 · 關係管理
僱用形式
  • 全職
教育程度
  • 中五至中七或DSE

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