Restaurant Manager - Clipper Lounge

Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong is looking for a Restaurant Manager - Clipper Lounge to join our Food & Beverage Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Service Division in Hong Kong, the Restaurant Manager - Clipper Lounge is responsible for supervising the operations of the restaurant and ensure it is running smoothly and achieving the budgeted profit.  The Restaurant Manager - Clipper Lounge reports to the Assistant Director of F&B.

As Restaurant Manager - Clipper Lounge, you will be responsible for the following duties:

  • Manage daily operations of the outlet.  Ensure services, food presentation and cleanliness are up to guest satisfaction and standard
  • Liaise closely with the Kitchen team on food quality or presentation and suggest areas where improvements can be made
  • Liaise with internal and external parties on creating new menus and promotion programmes
  • Develop and maintain good relationships with guests
  • Handle guests' comments and complaints and take immediate corrective actions
  • Responsible for colleague scheduling, briefing, performance reviews, recruitment, training & development and related issues
  • Check daily maintenance, cleanliness of the restaurant and grooming of staff
  • Responsible for budget plan, cost control, sales and revenue repots
  • Ensure all controllable expenses are kept within budget and forecast figures
  • Find ways to improve the efficiency of the operation that will benefit our clients
  • Propose and initiate, new services and products for our guests
  • Responsible for all aspects of Fire, Life, Health, Safety & Security pertaining to F&B operations, HACCP & Food Safety in the outlet
  • Perform as F&B Duty Manager from time to time.

As Restaurant Manager - Clipper Lounge, we expect from you:

  • 3-4 years relevant working experience in similar capacity in hotel Food & Beverage, preferably in luxury hotel
  • Excellent managerial and interpersonal skills
  • Service oriented, creative, energetic and well groomed
  • Skilled at handling complaints and comments tactfully
  • Good sense of Marketing strategies, cost control & budgeting
  • Able to work under pressure.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

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待遇
  • 五天工作週
  • 生日假
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 婚假
  • 醫療計劃
  • 加班津貼
  • 交通津貼
工種
  • 餐飲 · 酒店 - 餐廳主任 · 經理
  • 餐飲 · 酒店 - 其他職位
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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