Mortgage Relationship Manager

Mortgage Relationship Management

As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. Our services are delivered through a comprehensive range of service channels, including branches, mobile direct sales, e-channels and customer hotlines.

Should you join our mortgage loan business, you will work closely with our professional, innovative and committed staff to develop and enhance secured loan products to meet the changing needs of customers in a dynamic market environment and to deliver premium services to our customers.

We are currently seeking a high caliber professional to join our department as Mortgage Relation Manager.

 
Principal responsibilities

• Provide support in the promotion of the Bank’s secured loan business including mortgage loans and secured overdraft products through the Bank’s direct banking business channels, including e-channel and phone banking channel
• Assist in providing mortgage fulfilment service to branches
• Participate in the selling and promoting of mortgage and secured loans products, as well as cross-selling other financial products and services to our customers through the Bank’s distribution channels

Requirements

• University degree in Business Administration / Finance or a related discipline
• Minimum of two years’ retail banking experience
• Strong sales and service orientation, with outgoing personality and good communication skills
• Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

(Candidates with less experience will be considered for the position of Senior Officer)